Support is Online

How can we
help you?

Connect with our concierge team. Whether it's a transaction query or technical support, we've got you covered.

For complex queries & business.

support@bachatpay.com

Instant chat for account issues.

Chat on WhatsApp

BachatPay Tower,
BKC G Block, Mumbai 400051

What do you need help with?

Payments

KYC/Audit

Technical

Others

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We usually respond within 15 minutes.

Quick Solutions

Most transactions are instant. If pending, please wait 30 mins before raising a ticket.

Video KYC usually takes 2-4 hours. Document review may take up to 24 hours.

Yes, BachatPay is ISO certified and follows RBI's strict security protocols.